5-Year Advance Replacement for (1) NEC SL2100 Main Chassis + All Cards Inside

Our NEC SL2100 5-Year Advance Replacement Plan gives your advance replacement for (1) Main or Expansion Chassis and all of the cards contained inside.

If an essential component should fail – such as the control unit, CPU card, expansion cards, or voicemail – we’ll replace the part(s) and ship it for free to you, overnight!

We completely remove the hassles of dealing with repair centers, warranty exchanges, and waiting for your item to be fixed and returned to you.

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With an Advance Replacement Plan

• We ship you a brand new part for free.
• The new part will arrive in 1 business day.
• We pay the cost for you to ship us the faulty part.
• Your company is back in business the very next day!

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Frequently Asked Question

If the NEC SL2100 comes with a 5-Year Warranty, why do I need an Advance Replacement Plan?

While it's true that the SL2100 comes with a great warranty, if your system was to fail due to a faulty piece of equipment, you would be responsible for shipping the defective part to NEC's repair center, where repairs generally take 5-6 weeks before it's ground shipped back to you. Meaning your phone system, and more importantly, your business, has been down for weeks. Our Advance Replacment gives you the peace of mind, that your phone system will be back up and operating within 24 business hours.

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How It Works

In the case that a critical component inside your SL2100 phone system should fail, and you've purchased a 5-Year Advance Replacement Plan, here's how we get you back up and running fast:

1. Call us to report a down phone system. Our technicians will determine if a replace part is needed
2. Purchase a replacement for the defective part (You'll be 100% refunded!)
3. We'll Overnight Ship your new part for freevia UPS Next Day Air
4. The phone installer onsite installs the new part to get the system (and your business) back up and running
5. We include a pre-paid UPS shipping label, so you can ship us the defective part for free
6. As soon as we receive the defective part, we'll issue you a 100% full refund
for the replacement
7. You end up paying $0.00 at the time of the replacement

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Parts that are Covered

Plans do not cover any phones or parts outside a KSU or Chassis.