This Tech Tip demonstrates how to upload a music on-hold WAV file to the the system using the WebPro portal. This tip applies to the NEC SL1100 Phone System only.
Continue reading “Uploading Music On-Hold Messages to the SL1100 Using WebPro”Automatic Trunk-to-Trunk Transferring & Forwarding on the NEC SL2100 or SL1100
This Tech Tip is exclusively for our verified resellers.
This Tech Tip demonstrates two little known features: Automatic Trunk-to-Trunk Transferring and Trunk Forwarding. Through class of service, an operator, administrator or any extension permitted in class of service can redirect an incoming call by individual trunk to a pre-defined destination telephone number for each mode in the system. This tip applies to both the NEC SL2100 and NEC SL1100 Phone System.
Continue reading “Automatic Trunk-to-Trunk Transferring & Forwarding on the NEC SL2100 or SL1100”Full Time Voicemail Attendant on the NEC SL2100 and SL1100
This Tech Tip is exclusively for our verified resellers.
This Tech Tip will demonstrate how to program a Full Time Auto-Attendant, meaning all incoming calls will be answered by the InMail Voicemail system immediately. This tip applies to both the NEC SL2100 and NEC SL1100 Phone System.
Continue reading “Full Time Voicemail Attendant on the NEC SL2100 and SL1100”Uploading Auto Attendant Greetings to the SL1100 Using WebPro
This Tech Tip demonstrates how to upload auto attendant greetings to the the system using the WebPro portal. This tip applies to the NEC SL1100 Phone System only.
Continue reading “Uploading Auto Attendant Greetings to the SL1100 Using WebPro”Recording Auto Attendant Greetings Using a DSX Phone
This Tech Tip demonstrates how to record an Auto Attendant Greeting using a multiline telephone set on an NEC DSX. While you have the option of importing greetings using the DSX System Administrator, some customers may want to record their own greetings or announcements using their own phone.
Continue reading “Recording Auto Attendant Greetings Using a DSX Phone”Assigning a Door Phone to the NEC SL1100
This Tech Tip is exclusively for our verified resellers.
This Tech Tip demonstrates how to assign a door phone to an Analog (SLT) port. This tip applies to the NEC SL1100 Phone System only.
Continue reading “Assigning a Door Phone to the NEC SL1100”Installing NEC DSX System Administrator 3 on a Windows 8 PC
This Tech Tip demonstrates how to avoid installation issues by disabling a driver signature enforcement on any Windows 8 or Windows 8.1 Operating System.
Continue reading “Installing NEC DSX System Administrator 3 on a Windows 8 PC”DSX T1 DID Direct Inward Dialing for a Single Station
This Tech Tip demonstrates how to program DSX T1 DID translation tables to ring a station directly.
DSX IntraMail Professional Call Center Queuing Application
This Tech Tip is for companies with high call volume that need to line up callers in a queue for longer than 20 seconds. We will show you how to use 3 department UCD groups for ringing, 3 routing mailboxes for hold message mailboxes, and 1 ring group mailbox to take messages.
IntraMail Holiday Emergency Auto Attendant Override Greetings v3.0
This Tech Tip demonstrates how to record IntraMail override mailbox greetings from both inside and outside the office on a DSX running version 3.0 and up.
Continue reading “IntraMail Holiday Emergency Auto Attendant Override Greetings v3.0”
