Customized Pre-Programming
We take the pain out of programming your customer's phone system. We'll custom program any system to your specifications before it ships! Installing phone systems has never been so easy!
We'll program your system to meet your custom specifications, before it ships, at no extra cost!
Call us now at 984-664-4000 and request a Site Survey that will tell us exactly how you want your system to function!
Or if you just want to get a Jump Start on your next installation, choose from the 8 Pre-Programmed Auto-Attendant Options below, and give your customers the functionality they need, right out of the box!
Day Call Flow:
- This database has been programmed to Ring Extensions (101-116) on (Trunks 1-8) for incoming calls.
- Trunks will ring for 20 seconds (approx. 4 rings) which is defined to be 24 hours a day, 7 days a week, unless the Manual Night Button on Ext, 101 (Key 12) is pressed.
- After ringing 20 seconds the calls will be answered by the InMail in Routing Mailbox 001.
- The options the caller will have are to dial your parties 3 digit extension number at any time, or dial 0 or remain on the line to reach the operator (Ext.101).
- If any changes will be needed in addition to this for the caller you will need to enter Program 47-13 Dial Action Table (1-Day) and add your changes here, apply, upload, save a copy of the database (File, Save As) and disconnect from PCPro. Last step is to have your client record the 001 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 001, and follow steps to record your greeting.
Night Call Flow:
- This database has been programmed with a manual night mode switching key which is on extension 101, key 12.
- When this is pressed, the calls will ring the Auto Attendant (Routing Mailbox 002) on incoming calls trunks (Trunks 1-16) until this button is pressed and switched back to Day Mode (screen will not say "Night").
- Using a separate Dial Action Table (2-Night), the caller will have the options to dial their parties three digit extension, or press 0 or remain on the line to leave a message in the general delivery mailbox (Virtual Extension 250).
- On extension 101, key 11 has been programmed to be a general mailbox key.
- The user will be able to retrieve the messages by pressing flashing key 11 if a message has been left.
- Last step is to have your client record the 002 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 002, and follow steps to record your greeting.
Day Call Flow:
- This database has been programmed to Ring Extensions (101-116) on (Trunks 1-8) for incoming calls.
- Trunks will ring for 20 seconds (approx. 4 rings) which is defined to be 24 hours a day, 7 days a week, unless the Manual Night Button on Ext, 101 (Key 12) is pressed.
- After ringing 20 seconds the calls will be answered by the InMail in Routing Mailbox 001.
- The options the caller will have are to dial your parties 3 digit extension number at any time, or dial 0 or remain on the line to leave a message in the general delivery mailbox (Virtual Extension 250).
- On extension 101, key 11 has been programmed to be a general mailbox key.
- If any changes will be needed in addition to this for the caller you will need to enter Program 47-13 Dial Action Table (1-Day) and add your changes here, apply, upload, save a copy of the database (File, Save As) and disconnect from PCPro. Last step is to have your client record the 001 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 001, and follow steps to record your greeting.
Night Call Flow:
- This database has been programmed with a manual night mode switching key which is on extension 101, key 12.
- When this is pressed, the calls will ring the Auto Attendant (Routing Mailbox 002) on incoming calls trunks (Trunks 1-16) until this button is pressed and switched back to Day Mode (screen will not say "Night").
- Using a separate Dial Action Table (2-Night), the caller will have the options to dial their parties three digit extension, or press 0 or remain on the line to leave a message in the general delivery mailbox (Virtual Extension 250).
- On extension 101, key 11 has been programmed to be a general mailbox key.
- The user will be able to retrieve the messages by pressing flashing key 11 if a message has been left.
- Last step is to have your client record the 002 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 002, and follow steps to record your greeting.
Day Call Flow:
- This database has been programmed to Ring Extensions (101-116) on (Trunks 1-8) for incoming calls.
- Trunks will ring continuously until an extension (101-116) answers the call or the caller hangs up.
- There is no voicemail set-up for this 24-7 format. The manual night button below will send all calls direct to voicemail routing mailbox 002.
Night Call Flow:
- This database has been programmed with a manual night mode switching key which is on extension 101, key 12.
- When this is pressed, the calls will ring the Auto Attendant (Routing Mailbox 002) on incoming calls trunks (Trunks 1-16) until this button is pressed and switched back to Day Mode (screen will not say "Night").
- Using a separate Dial Action Table (2-Night), the caller will have the options to dial their parties three digit extension, or press 0 or remain on the line to leave a message in the general delivery mailbox (Virtual Extension 250).
- On extension 101, key 11 has been programmed to be a general mailbox key.
- The user will be able to retrieve the messages by pressing flashing key 11 if a message has been left.
- Last step is to have your client record the 002 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 002, and follow steps to record your greeting.
24/7 Call Flow:
- This database has been programmed to Ring Extensions (101-116) on (Trunks 1-8) for incoming calls.
- After ringing 20 seconds the calls will be answered by the InMail in Routing Mailbox 001.
- The options the caller will have are to dial your parties 3 digit extension number at any time, or dial 0 or remain on the line to reach the operator (Ext.101).
- This call flow will be in effect 24 hours a day, 7 days a week.
- If any changes will be needed in addition to this for the caller you will need to enter Program 47-13 Dial Action Table (1-Day) and add your changes here, apply, upload, save a copy of the database (File, Save As) and disconnect from PCPro.
- Last step is to have your client record the 001 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 001, and follow steps to record your greeting.
Day Call Flow:
- This database has been programmed to Ring Extensions (101-116) on (Trunks 1-8) for incoming calls during the day hours of (M-F 8am-5pm).
- Trunks will ring continuously until an extension (101-116) answers the call or the caller hangs up.
- There is no voicemail during the day.
Night Call Flow:
- This database has been programmed at night to Ring the Auto Attendant (Routing Mailbox 002) on incoming calls trunks (Trunks 1-8) at any time before or after the day hours of (M-F 8am-5pm).
- Using a separate Dial Action Table (2-Night), the caller will have the options to dial their parties three digit extension, or press 0 or remain on the line to leave a message in the general delivery mailbox (Virtual Extension 250).
- On extension 101, key 12 has been programmed to be a general mailbox key.
- The user will be able to retrieve the messages by pressing flashing key 12 if a message has been left.
- Last step is to have your client record the 002 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 002, and follow steps to record your greeting.
24/7 Call Flow:
- This database has been programmed to Ring direct to InMail (102) on (Trunks 1-8) for incoming calls 24 hours a day, 7 days a week.
- The calls will be answered by the InMail in Routing Mailbox 001.
- The options the caller will have are to dial your parties 3 digit extension number at any time, or dial 0 or remain on the line to reach the operator (Ext.101).
- If any changes will be needed in addition to this for the caller you will need to enter Program 47-13 Dial Action Table (1-Day) and add your changes here, apply, upload, save a copy of the database (File, Save As) and disconnect from PCPro. Last step is to have your client record the 001 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 001, and follow steps to record your greeting.
24/7 Call Flow:
- This database has been programmed to Ring direct to InMail (102) on (Trunks 1-8) for incoming calls 24 hours a day, 7 days a week.
- The calls will be answered by the InMail in Routing Mailbox 001.
- The options the caller will have are to dial your parties 3 digit extension number at any time, or dial 0 or remain on the line to leave a message in the general delivery mailbox (Virtual Ext.250).
- Extensions 101-116 have the ability to access mailbox 250 on function key #12.
- If any changes will be needed in addition to this for the caller you will need to enter Program 47-13 Dial Action Table (1-Day) and add your changes here, apply, upload, save a copy of the database (File, Save As) and disconnect from PCPro. Last step is to have your client record the 001 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 001, and follow steps to record your greeting.
Day Call Flow:
- This database has been programmed to Ring Extensions (101-116) on (Trunks 1-8) for incoming calls.
- Trunks will ring for 20 seconds (approx. 4 rings) which is defined to be Monday-Friday 08:00-17:00 (8am-5pm).
- After ringing 20 seconds the calls will be answered by the InMail in Routing Mailbox 001.
- The options the caller will have are to dial your parties 3 digit extension number at any time, or dial 0 or remain on the line to reach the operator (Ext.101).
- If any changes will be needed in addition to this for the caller you will need to enter Program 47-13 Dial Action Table (1-Day) and add your changes here, apply, upload, save a copy of the database (File, Save As) and disconnect from PCPro. Last step is to have your client record the 001 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 001, and follow steps to record your greeting.
Night Call Flow:
- This database has been programmed at night to Ring the Auto Attendant (Routing Mailbox 002) on incoming calls trunks (Trunks 1-8) at any time before or after the day hours of (M-F 8am-5pm).
- Using a separate Dial Action Table (2-Night), the caller will have the options to dial their parties three digit extension, or press 0 or remain on the line to leave a message in the general delivery mailbox (Virtual Extension 250).
- On extension 101, key 12 has been programmed to be a general mailbox key.
- The user will be able to retrieve the messages by pressing flashing key 12 if a message has been left.
- Last step is to have your client record the 002 message. From Extension 101, Press VM Soft Key, Dial 72 on the Keypad, Dial 4 on the Keypad, Enter Mailbox 002, and follow steps to record your greeting.
These databases were designed by our NEC Certified Technicians to save you time, based on the most commonly asked for applications. When you add a system to your basket, simply choose the database you'd like us to load.